Frequently Asked Questions (FAQ)

1. What types of services do you offer?

At Clean It Best, we offer a wide range of commercial cleaning and janitorial services, including but not limited to:

• Office cleaning
• Medical facilities cleaning
• After-party/event cleaning
• Post-renovation cleaning
• Move-in/move-out cleaning
• Custom cleaning services tailored to your business needs

If you have a specific cleaning requirement not listed here, feel free to contact us, and we’ll do our best to accommodate your needs.

2. Which areas do you serve?

We proudly serve the counties of Wayne, Oakland, and Macomb in Michigan. If you’re located outside of these counties, please contact us to see if we can arrange services for your area.

3. How do I get a free estimate?

Getting a free, no-obligation estimate is simple! You can either:

• Call us at (734) 288-8832
• Fill out the form on our Contact Us page Once we receive your request, we’ll reach out to you to discuss your specific cleaning needs and provide a customized estimate.

4. What is your pricing structure?

Our pricing varies depending on the size of the space, the type of cleaning required, and the frequency of service. We offer competitive rates and custom pricing based on your needs. Contact us for a free estimate, and we’ll create a plan that fits your budget.

5. Do you offer one-time cleaning services?

Yes! We offer one-time cleaning services for special occasions, post-renovation cleanups, move-in/move-out situations, and more. Just let us know your specific needs, and we’ll create a cleaning plan for you.

6. What cleaning products do you use?

We use high-quality, professional-grade cleaning products that are effective and safe for your workspace. If you have any specific product preferences or requirements (e.g., green or eco-friendly products), please let us know, and we’ll do our best to accommodate your request.

7. Are your cleaners insured and background-checked?

Yes, all of our cleaners are fully insured and have undergone thorough background checks to ensure the safety and security of your property. We take pride in hiring trustworthy and experienced professionals.

8. Do I need to provide cleaning supplies or equipment?

No, we bring all of our own cleaning supplies and equipment. However, if you have specific cleaning products or equipment you’d prefer us to use, just let us know in advance.

9. Do I need to be on-site during the cleaning?

You do not need to be present during the cleaning, although you’re welcome to be if you prefer. For your convenience, we can make arrangements to access your property securely, and we’ll follow your instructions to ensure your satisfaction.

10. How do I reschedule or cancel a cleaning appointment?

If you need to reschedule or cancel an appointment, please contact us at least 24 hours in advance by phone at (734) 288-8832 or by email at [email protected]. Cancellations with less than 24 hours’ notice may be subject to a cancellation fee.

11. What happens if I’m not satisfied with the cleaning?

We take pride in our work and strive for complete customer satisfaction. If you’re not happy with any part of your cleaning, please contact us within 24 hours of the service, and we will return to address any issues at no additional charge.

12. Do you offer recurring cleaning services?

Yes, we offer daily, weekly, bi-weekly, and monthly recurring cleaning services for businesses of all sizes. We can customize a cleaning schedule based on your preferences and business needs.

13. Are there any contracts required?

We do not require long-term contracts. You can choose one-time cleanings or flexible ongoing services without being locked into a contract. However, we do offer special pricing for customers who commit to recurring services.

14. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, checks, and bank transfers. For ongoing clients, we also offer convenient monthly billing options.

15. How do I contact you if I have more questions?

You can reach us by phone at (734) 288-8832 or by email at [email protected]. Alternatively, visit our Contact Us page to send us a message, and we’ll respond as soon as possible.