Privacy Policy

Effective Date: January 1, 2025

Clean It Best (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, cleanitbest.com, or interact with our services.

1. Information We Collect

We collect the following types of information:

Personal Information — such as your name, phone number, email address, and service address, when you request a quote, schedule an appointment, or contact us.
Payment Information — when you book or pay online via Housecall Pro. (All payments are processed securely through their system; we do not store credit card data.)
Website Usage Data — including your IP address, browser type, pages visited, and general analytics data collected via Google Analytics and similar tools.

2. How We Use Your Information

To schedule and provide cleaning services you request.
To send appointment reminders, invoices, or updates related to your booking.
To respond to customer inquiries or support requests.
To improve our website, services, and customer experience.
To send occasional promotions or service updates (you can opt out at any time).

3. Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

Service providers such as Housecall Pro (for booking and payment processing) and Google (for analytics).
Legal authorities if required by law or to protect our rights and property.

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, measure traffic, and understand user behavior. You can manage or disable cookies in your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. All booking and payment data is transmitted securely through SSL encryption and trusted third-party platforms.

6. Your Rights & Choices

Request access to, correction, or deletion of your personal information.
Opt out of promotional communications at any time.
Disable cookies through your browser settings if desired.

7. Third-Party Links

Our site may contain links to external websites such as Housecall Pro or Google. We are not responsible for the content or privacy practices of those sites.

8. Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations.

9. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11. Contact Us

For questions about this Privacy Policy or your personal information, please contact us:

Clean It Best
Downriver · Metro Detroit, MI
(734) 767-6406
info@cleanitbest.com